Effective Date: July 20, 2026

Welcome to UrbanShedStore. These Terms of Service (“Terms”) govern your access to and use of the UrbanShedStore website, products, and services. By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Business Information

Business Name: UrbanShedStore

Business Address:
1116 N 5th St
Nashville, TN 37207
United States

Customer Support Email:
support@urbanshedstore.shop

Phone Number:
+1 (615) 226-3359

Business Hours:
Monday – Friday
9:00 AM – 7:00 PM (Central Time)

2. About UrbanShedStore

UrbanShedStore is an online retailer specializing in outdoor sheds and related storage products. We are committed to providing quality products, transparent pricing, secure payments, and reliable customer service.

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You have the legal authority to enter into a binding agreement.
  • The information you provide is accurate, current, and complete.

4. Website Platform

UrbanShedStore operates its online store using WordPress and WooCommerce.

These platforms provide secure shopping functionality, including product management, shopping carts, customer accounts, and order processing.

5. Payment Processing

All online payments are securely processed through Stripe.

Stripe uses industry-standard encryption and complies with the Payment Card Industry Data Security Standard (PCI DSS) to help protect payment information.

UrbanShedStore does not store your complete credit or debit card information.

Orders are processed only after successful payment authorization.

6. Products

UrbanShedStore offers outdoor sheds and related storage products.

We make every reasonable effort to ensure that product descriptions, specifications, dimensions, images, pricing, and availability are accurate.

Because of lighting, photography, manufacturing updates, and monitor settings, product colors or appearance may vary slightly from the images displayed on our website.

7. Pricing

All prices displayed on our website are in United States Dollars (USD).

Prices may change without prior notice.

If a pricing error occurs, UrbanShedStore reserves the right to:

  • Correct the pricing error.
  • Cancel the affected order.
  • Issue a full refund if payment has already been collected.

Applicable taxes will be calculated during checkout where required by law.

8. Orders

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of your order.

UrbanShedStore reserves the right to refuse or cancel any order for reasons including:

  • Product unavailability.
  • Payment authorization failure.
  • Pricing errors.
  • Suspected fraud.
  • Violation of these Terms.

If an order is cancelled after payment has been received, a full refund will be issued.

9. Shipping

UrbanShedStore proudly offers FREE Standard Shipping throughout the United States, including all 50 U.S. states.

  • Orders are processed within 2 business days.
  • Estimated delivery time is 5–7 business days.
  • Orders are shipped using trusted carriers such as FedEx and UPS.
  • Tracking information is provided after shipment.

Please review our Shipping Policy for additional information.

10. Returns and Refunds

Customers may request a return within 30 days after delivery, subject to our Return & Refund Policy.

Approved refunds are processed within 2 business days after the returned item has been received and inspected.

Refunds are issued to the original payment method used during checkout.

11. Order Cancellation

Orders may be cancelled before they have been processed or shipped.

Once an order has been shipped, it cannot be cancelled and must follow our Return & Refund Policy.

12. Customer Accounts

If you create an account with UrbanShedStore, you are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Providing accurate and up-to-date account information.
  • All activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

13. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Introduce viruses, malware, or harmful software.
  • Interfere with the operation or security of the website.

14. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Text
  • Graphics
  • Website design
  • Icons
  • Software

is owned by or licensed to UrbanShedStore and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, published, or otherwise used without our prior written permission.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

While we strive to provide accurate information and uninterrupted service, we do not guarantee that the website will always be error-free, uninterrupted, or continuously available.

17. Limitation of Liability

To the fullest extent permitted by applicable law, UrbanShedStore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website.
  • Delayed deliveries.
  • Product availability.
  • Technical interruptions.
  • Third-party services.
  • Payment processor interruptions.
  • Shipping carrier delays.

Nothing in these Terms excludes or limits liability where prohibited by applicable law.

18. Third-Party Services

Our website relies on trusted third-party service providers, including:

  • WordPress
  • WooCommerce
  • Stripe
  • FedEx
  • UPS

These third-party providers operate under their own terms and privacy policies. UrbanShedStore is not responsible for the content, availability, or practices of third-party services.

19. Force Majeure

UrbanShedStore shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Severe weather
  • Government actions
  • Labor disputes
  • Internet outages
  • Carrier delays
  • Public health emergencies

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate state or federal courts located in Tennessee, unless otherwise required by applicable law.

21. Changes to These Terms

UrbanShedStore reserves the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this page. Your continued use of the website after updates are posted constitutes your acceptance of the revised Terms.

22. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

UrbanShedStore

1116 N 5th St

Nashville, TN 37207

United States

Email: support@urbanshedstore.shop

Phone: +1 (615) 226-3359

Business Hours:

Monday – Friday

9:00 AM – 7:00 PM (Central Time)